Nitza Medina-Garcia has over 20 years experience in the records and information management industry. She has spoken to records managers and business executives around the country who were struggling with managing their business records. Over time she saw similar issues appearing over and over again. This led her to compile the top 5 records and information management challenges and how to overcome them.


Top 5 Records and Information Management Challenges


  1. Records and information is managed in an ad hoc manner.
  2. Records and information are managed in different ways in each department or office.
  3. Physical records are well managed, but electronic documents and emails are still in the era of the Wild West.
  4. ​There is no official records retention schedule so everything is kept forever.
  5. ​Legal holds are managed in an ad hoc manner.


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